Pay your bills from anywhere, at anytime with iPay.

  • Receive helpful email or text reminders when payments are due
  • Add the people and companies you want to pay, then send payments with a simple click
  • Automate recurring payments so your bills are always paid on time
  • Save on stamps and checks by making your payments electronically

 

What is iPay?

iPay is a bill pay service that allows you to make payments to businesses and individuals using your Internet banking account. You can determine who to pay, which account the payment should come from and when to make the payment.

What are the benefits of iPay?

Stay organized – payment history is stored in your Internet banking account.
Save money – paying bils online saves on postage, envelopes and checks.
Save time – pay your bills online, all in one place.

What can I do in iPay?
  • Pay bills from multiple accounts
  • Send single payments or set up recurring payments
  • Schedule future payments
  • View payment history
  • View summary bills from eligible companies in iPay with eBills
  • Set up text and email payment reminders
  • Make electronic payments to individuals with the Pay a Person feature
How do I sign up for iPay?

 

  1. Log in to your online banking account and click the “Bill Pay” tab.
  2. Click the “Add a Payee” button on your homepage dashboard.
  3. Enter the requested information. 
How do I make a payment in iPay?

First you’ll need to add a payee. Once you add a payee, that company or person will be displayed on your iPay dashboard.

To pay, select the payee and enter the payment amount and date then Submit. The payment is then sent either electronically or by paper check. The method of payment delivery is determined by the vendor. Your payment information, including your bank account number is sent electronically via a secure transmission or mailed via the U.S. Postal Service for any paper checks issued.

Who can I pay with iPay?

You can pay virtually any business or individual with a mailing address within the United States or Puerto Rico.

How long does it take before an iPay payment is received?

Payments may take 7-10 days by mail or 2-5 days if sent electronically.

How are the payments delivered to the payee?

Payments are sent either electronically or by paper check. The method of payment delivery is displayed below the payee name on your dashboard.

How do I know whether the payment I made through Bill Pay will be sent electronically or by paper check?

The method of payment delivery is determined by the vendor. The word Electronic or Check will be displayed below the payee name on your dashboard to help you know whether the payment will be sent electronically or by check.

What is Pay a Person?

The Pay a Person feature in iPay provides a convenient way to transfer funds from your bank deposit account to another individual’s deposit account eletronically. Instead of writing a check to your kids, relatives or friends, send a person-to-person payment! 

To get started, log in to Internet banking, go to your iPay dahsboard and select Pay a Person or Add a Payee and then Add an Individual. 
 

How do I make a person-to-person payment?

Log in to Internet banking, go to your iPay dashboard and select Pay a Person or Add a Payee and then Add an Individual.

There are three options to make a person-to-person payment:

  • Provide the recipient’s email address and create a secure password and the recipient can accept the payment electronically with the secure password you created and provided to them
  • Provide the recipient’s bank routing number and deposit account information and a payment will be sent electronically
  • Provide the recipient’s mailing address and a paper check will be mailed.
What are eBills?

An eBill is an electronic summarized version of a paper bill from a company that you do business with that is viewed in iPay. An eBill can only be set up for eligible companies.

Email or text alerts can be created to notify you when an eBill is received. The payment amount and due date is automatically pulled into iPay.

How will I know if eBills are available for a payee?

If eBills are available for a payee you’ll see a Set up eBill link below the payee’s name on the dashboard.

What information is included in an eBill?
  • Payment due date
  • Minimum payment due
  • Account balance.

There will be a link on your eBill to your account log in on the payee’s website that will allow you to view your full bill.

How do I set up an eBill in iPay?

If an eBill is available for a payee, it will say Set up eBill beneath the payee name on your dashboard. Select Set up eBill beneath the payee’s name nad enter your log in credentials for the payee’s website. Accept the terms and conditions and Submit.

Will I still receive a paper statement when using the eBill feature for a company?

You’ll continue to receive a paper bill unless you asked the payee to stop sending you a paper bill.

How do I pay an eBill?

Simply choose the account you want to pay from, enter the amount you want to pay and schedule the date of when you want the payment to be delivered.

How do I know when I've received an eBill?

You’ll see eBill Due displayed under the payee’s name if an eBill is available. You can also sign up to receive an email or text alert notifying you when an eBill has been delivered to your account.

Is Online Bill Pay / iPay secure?

Paying bills online is one of the safest ways to pay your bills. Online Bill Pay helps guard against identity theft from lost or stolen checkbooks, bills and statements. It also increases your privacy because only you can access your account information, account numbers and payment history. As a result, you maintain tighter control of your account with real-time access to your payments activity.

How are the scheduled payments processed with Online Bill Pay?

Most scheduled payments are sent electronically and funds are withdrawn from your account on the payment date.

How are holidays and weekends handled?

Bill Pay payments do not get paid on holidays or weekends. If a scheduled bill payment falls on a holiday or weekend, it will be paid on the Friday before the weekend or the last working day before the holiday.

How far in advance can I create a payment?

A one time payment can be set up to be sent five years in the future.

A recurring payment can be set up in advance to any date in the future.

When can I edit the dollar amount on a scheduled recurring payment?

You may edit the dollar amount the next business day after the scheduled payment date.

How many payees am I able to setup?

There is no limit to the number of payees you can have.

Can an existing payee that is already set up be edited?

The only thing that can be edited on an existing electronic payee is the alias name on the account and the account number. If you want to change anything else, the payee must be deleted and re-entered. On check payees all fields can be edited.

Can I place a stop payment on my Bill Pay check?

Yes. After the check is printed and mailed, the payment history will show the check number for that payment. The stop payment would be added in the same manner as a regular check written out of a checkbook. A $25 stop payment fee will be charged to you for placing a stop payment on the Bill Pay check.