Online and Mobile Banking: First-Time Login
As part of the conversion, your BlackRidgeBANK online and mobile banking will be converted to First Western Bank & Trust online and mobile banking, with access beginning Monday, November 16, at 8:00 AM CST.
BlackRidgeBANK online banking will be available through Friday, November 13.
Beginning Monday, November 16, at 8:00 AM CST, visit firstwestern.bank to access First Western Bank & Trust online banking or download the myFirstWestern Banking app on your Android or Apple device(s). Search “myFirstWestern” in the appropriate app store or use the links found below.
Download myFirstWestern Today!
Unless your username is longer than 10 characters you will continue to use your same username; however, your password will change. Click login and enter the first ten characters of your current username and temporary password. This will be the last four digits of your Social Security number or tax ID number. You will then be prompted to change your password and securely verify your login information using Two-Factor Authentication (2FA) by sending yourself a code via text, automated phone call.
If you are using Mint, Quicken or QuickBooks, you may continue to utilize these applications; however, you may need to perform some slight changes to your software settings.
CheckFree will be unavailable beginning Friday, November 6, at 5:00 PM CST; however, any scheduled bill payments will be processed as planned. Starting Monday, November 16, at 8:00 AM CST, you will be able to access iPay (bill pay) through First Western Bank & Trust online and mobile banking. Be sure to review your payee address information within bill pay after conversion weekend to ensure accuracy.
Cash Management Migration Letter
November 4, 2020
Dear Cash Management Customers:
The upcoming merger of BlackRidgeBANK into the First Western Bank & Trust family is fast approaching. With any merger, there will be some information that will not transfer over to the new system. This can be especially true of online banking services. Below are some areas that we have identified that will require action from you to make the transition as smooth as possible.
First time logging in after merger: Your username will be the first 10 characters of the username that you use today. The password will be the last 4 of your SSN or EIN. There will be a 2-factor authentication process after that to complete login. Click this link to log in: www.firstwestern.bank.
Tokens: If you use a token to log in to online banking, we will need to re-assign a new token to you because the current brand we use is not compatible. There are 3 options for your replacement token: a digital app for your phone, a digital app for your computer, or a new physical token. Please reach out to your Cash Management Officer if you would like a physical token as soon as possible so we can get it ordered in time. You will have 7 days to set up your token after the merger.
ACH or Wire Manager Services: If you use ACH or Wire Manager Services, your ACH or Wire files and templates will need to be downloaded to a NACHA, CSV, or TXT file before Friday, November 13th at 6 pm. After we are back online Monday, November 16th they can be uploaded to the new system to re-create your templates. If you currently upload a NACHA file, you will need to update your routing number to 091310440 after November 16th.
ACH and Wire files also cannot be originated past Friday, November 13th. It would be best to send your file with an effective date earlier than November 13th or wait to set it up after the merger on November 16th. Any files with an effective date of November 14th or later will not send. Any recurring files that will have an effective date land on November 14th or later will not send.
Remote Deposit Services: The account history within the current Remote Deposit Services will not convert to the new system. Please download or print any reports that you think you will need.
We will need your Remote Deposit Scanner model and serial number to complete your user set up in the new system. Please email that information to your Cash Management Officer as soon as possible to avoid delays in your access to Remote Deposit Services.
Positive Pay Services: You will need to download your Outstanding Items list before Nov. 13th at 6 pm. Once we are back online after November 16th, you will need to create a new template and upload that list to the new system. Please note that the new system default is Return All un-worked exception items.
Bill Pay Services: Bill Pay access will discontinue after November 6th to allow the conversion team time to set up the transactions and payees on the new system.
Recurring Account Transfers: Internal recurring transfers that were set up in online banking may not convert to the new system. You should verify and possibly re-establish any recurring transfers between your internal accounts after November 16th.
eStatements: You will need to re-enroll in eStatements after the merger. Unfortunately, we will no longer have access to enroll in eStatements for you, but we’ve attached instructions on how to enroll.
As always, if you have questions we are here for you.
Retail Operations Manager, AVP
3703 Lockport St. Bismarck, ND 58503
Direct: 701-751-4712 | Office: 701-751-3300
As always, if you have questions we are here for you. Please contact your local Cash Management Officer about any questions or concerns that you might have.